Help Center Search our help center to find help and inspiration. During ride5 How do you change the difficulty/virtual gearing?Taking photos and sharing them on StravaWhat is Virtual Speed?Short cutsHow we create ultra realistic indoor rides Getting started10 Creating your membershipRequirements to get startedInstalling ‘Open Road’ on your PCDownloading a rideSetting up your trainerStarting a rideReviewing and saving your training data InstallationWhy do some antivirus programs prevent Open Road from working properly?The installation of Open Road gets stuckFlickering, black screen and fragmented menus Membership5 Change passwordHow to manage your membershipMy Open Road membership was not activated when I created my accountWhy do you charge me one euro?My credit card was rejected Video7 Black screen when starting a rideThe video is erratic/jerkyDownload is slow or interruptedDownloading to an eternal hard drive‘Fetching ride… please wait…’ does not go away.Taking photos and sharing them on StravaFlickering, black screen and fragmented menus Connectivity4 ANT+ connectivity problemsRunning Open Road with several trainersUsing Open Road with another app such as Xert, Trainerroad or ZwiftHow to do get started with Xert and Open Road Smart trainer9 High or negative gradients are not simulatedHow do you change the difficulty/virtual gearing?Zwift is much easier. Why is Open Road more difficult?The ride is experienced as being too difficultThe resistance of the smart trainer does not workMy trainer’s resistance is wrongTraining data is wrong Upload training data4 Upload to Strava automaticallyCreating a FIT file to uploadThe time on my Strava activity is wrongUpload to Strava manually Rides3 Starting as a beginnerFinding the right rideHow we create ultra realistic indoor rides Installation3 Why do some antivirus programs prevent Open Road from working properly?The installation of Open Road gets stuckFlickering, black screen and fragmented menus