The video is erratic/jerky

The playback of the video shouldn’t be erratic and jerky. Normally, this only happens if the computer is having a hard time keeping up. The computer can have a hard time keeping up because:

  • A program such as an antivirus is running in the background

  • A program is updating itself

  • Your computer is underpowered. 


To resolve this, you will need to put less stress on your computer. You can do that in the following ways:


Download in a less computer-intensive format

If you have downloaded a ride in Full HD and it is erratic, then download it in HD instead.


Hide the profile and/or the training data. 

This puts less stress on the CPU. You can hide them in ‘General settings’